About us

Who is Timmu? Timmu is a cute and furry, button-nosed German Shepherd, who is an inspiration to us.

The clinic is located at the same address next to Mustamäe tee, but in another wing of the building. Our daytime department deals with all of the regular veterinary services (vaccination, chipping, sterilization, castration, nail trimming, etc.). Veterinarians’ consultation times are Mon–Fri, 9am–7pm. Parking (marked) is directly in front of the entrance to the clinic. This means that transporting pets and lifting pet food to the car is made extremely easy for our clients. Use a parking clock!

Timmu’s Veterinary Clinic is the department that provides the daytime services of the Veterinary Emergency Clinic. Timmu’s Veterinary Clinic was opened on the 14th of November, 2016. The reason for opening the clinic was simple.

Due to lack of space and limited staff of the Veterinary Emergency Clinic, we were temporarily forced to focus only on emergency services. We received a lot of feedback from our patients, and their families were quite unhappy. We listened to our clients, and now we have once again established the best possible solution – an entirely separate daytime department that we chose to name Timmu’s Veterinary Clinic. We welcome you to our new, freshly renovated rooms that have a nice atmosphere, friendly people, and above all, excellent professionals. Our people can be best characterised in the following way: we all have a great love for animals, and through our skills and commitment, we can help them a lot.

You can seek help from us if your animal has an itch, a limp, or diarrhea or is vomiting.
You can also come with a perfectly healthy animal for vaccination or to have a microchip installed.

The greatest treasure of our Veterinary Clinic is our team! At the same time, finding and motivating the best professionals in the field is also one of the most difficult tasks. We are constantly improving our skills by attending various training courses. One can never say that they know everything that there is to know about being a vet. That’s why we always joke that “the more you learn, the more you realise how little you actually know”. In our clinic, we use state-of-the-art diagnostic tools, such as X-rays, CT scans, ultrasounds, blood analysers, endoscopes, etc. To achieve the best results, great equipment and excellent knowledge have to merge together. Otherwise, the specialist equipment can’t be considered as more than just very expensive furniture.

We all need someone’s warmth and to be close with others. Our pets, among others, provide us with that warm feeling. Our team members also want to become close to their patients, and therefore, it is very important to us that you feel welcome, among friends, and at home in our clinic. A vet can also be a close friend and a confidant with whom people can share their concerns with. A vet is also a family doctor, because animals form a very important part of the family. One of our priorities is to provide a highly personalized service and excellent customer service. Elementary courtesy, caring, an understanding attitude, and remaining calm even in the most complicated situation is just as important as a high level of medical expertise. We have utmost diligence and a strong belief that we can come out ahead from even the most complicated of situations. We do not give up hope, even if the patient seems to be in a hopeless condition. It is inherent to human nature to look for hope in desperate situations, and we are willing to take the whole journey with the owner and contribute everything we have to offer. It saddens us deeply, when we fail to save a patient. However, in emergency medicine, it is impossible to save everyone, and unfortunately we have to accept that we are not always able to save everyone. We sincerely hope that even if the animal dies, you will be left with the feeling and belief that we did our best and that you will come back to us with your new pet. But not only with medical emergencies, but also to get vaccinated, to administer medication against worms, or just to get petted.

The development of a Veterinary Clinic and of veterinary surgeons is a constant process. We are our strongest critics, and therefore, we spend a lot of resources for training and equipment. It takes immensely long to move from being an ordinary vet to being a very good veterinary doctor. Medicine, especially emergency medicine, cannot be cheap. The price of the service is very high. This is due to the large number of staff, the state-of-the-art equipment, medicines, and all the running costs. Being on duty and working around the clock is very exhausting, and we would never be able to motivate a very good vet to endure such strain for a small salary. Veterinary clinics are self-sufficient; we don’t receive any subsidies or help from the national health insurance fund. However, we strongly recommend that you insure your animals to mitigate unexpected costs.

It is always easier to prevent accidents than to deal with the consequences and treat the animal! Every pet owner has to do their best to prevent accidents. Walk your pets on a leash so that they won’t get hit by a car or bitten by another dog. Fix any holes in the fence and keep your windows closed so that your pets can’t jump out. Hide away all domestic and gardening products that your pet could mistakenly ingest. Do not leave toys or other gadgets that your pets can swallow within their reach, etc., etc., etc.

We can do our best when we have good partners. These are You, dear pet friends. A good relationship is one of partnership, mutual respect, and fluent communication. Let’s not forget that we come together to help someone, who is unable to help itself. This is a great responsibility and we all fulfill a crucial part in this mechanism.

On behalf of the Veterinary Emergency Clinic,
Valdeko Paavel.